Property Manager

This position supports Townside Flats and Heritage Woods Apartments in Redmond, WA. Between the two properties there are 98 total units. Furthermore, one of these properties will be going through repositioning renovations. It is an exciting opportunity for someone to apply their experience and skills to that process. Please visit their respective websites below to learn more!
www.11residential.com/communities/washington/eastside/redmond/heritage-woods-apartments.html
www.townsideflats.com/

Who We Are:  
11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture. 
       
We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Come join Team 11 in shaping exceptional living spaces for all! 

Discover more at about us and our communities at https://www.11residential.com.  

Position Summary 
As a Property Manager for Team 11, you will be responsible for the operations and oversight of a designated property or properties. Your primary objective will be to ensure the smooth functioning of the property, maintain high quality resident satisfaction, and optimize financial performance.

What you'll be doing

• Supervise leasing and maintenance staff including delegating work, reviewing work, maintaining deadlines, training, and scheduling.
• Lead and oversee all aspects of property operations during lease-up and/or reposition phases. 
• Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents.
• Drive Leasing velocity to achieve stabilization goals within targeted timelines.
• Review and approve lease applicants.
• Evaluate current market conditions and competition.
• Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.
• Provide customer service to residents resolving any issues that may occur and ensure maintenance completes service requests.
• Coordinate resident activities and correspondence (i.e., monthly newsletters).
• Develop and maintain relationships with residents, vendors, contractors, and ownership partners, as well as manage contact and negotiate with vendors.
• Serve as the liaison between ownership, construction teams, and residents, providing clear updates and expectations during renovations. 
• Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports).
• Prepare and manage operating budgets, lease-up projections, and support reposition strategies, as well as operate within budgets and purchasing guidelines.
• Maintain curb appeal by walking/inspecting property and vacant units.
• Partner with leadership and Human Resources in various functions such as recruiting, interviewing, performance reviews, salary reviews, benefits administration, new hire orientations, and terminations.
• Assist other properties, if necessary.
• Other responsibilities may be assigned based on business needs.

• 3 or more years of experience in multifamily property management.
• Experience with lease-ups and/or properties going through repositioning renovations is highly preferred.
• Bilingual- English/Spanish is a strong plus.
• Experience with Yardi Property Management Software. 
• Strong familiarity with Fair Housing laws.
• Proficiency in Microsoft Office and various property management software.
• High school diploma/GED.
• Valid driver’s license.
• Must be able to work on-site. This position is not eligible for remote work. 

• The base compensation range for this position is $35 to $38 per hour.
• In addition to the base pay, this role offers exciting opportunities for performance-driven and commission bonuses. Join us on this exciting journey where your hard work and dedication are not only valued but also rewarded.  
• Exact compensation may vary based on skills, experience, and location. 

• Medical, dental, and vision insurance coverages. 
• Health savings account. 
• 401(k) with a 4% company match. 
• 30% Employee Rental Discount. 
• Mileage Stipend for travelling positions.   
• Education Reimbursement Program.
• Paid Time Off – Vacation, Sick, and Paid Holidays. 
• Exciting growth and development opportunities. 

• Perform work in a professional office environment.
• Must be able to use standard office equipment such as computers, phones, photocopiers, and fax machines.
• Regularly required to sit, and to move about the various work environments to train, monitor and ensure compliance with all company requirements.
• Verbally communicate with employees, co-workers and customers in person and by phone.
• Ability to push/lift/pull up to 25 lbs. 
• Travel to various worksites that may require overnight stays, flights, and/or prolonged travel in a vehicle.

The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  

EEO Statement 
11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.