This position supports Woodland Crossing and Woodland Village Apartments in Woodland, CA. There are 180 units in total between the two properties. Please visit the property websites to learn more! 

https://www.woodlandcrossingapthomes.com/
https://www.woodlandvillageliving.com/

Schedule for this role: Wednesday to Saturday, 9 AM to 6 PM (32 hours per week, full-time benefits eligible).

Who We Are:  
11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enhances the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture. 
       
We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Come join Team 11 in shaping exceptional living spaces for all! 

Discover more about us and our communities at 11residential.com.  
  
Job Summary
At Team 11, we're crafting more than just homes; we're shaping lifestyles and building communities. As a Leasing Specialist, you'll be at the forefront of our mission, expertly matching future residents with their dream homes as well as delivering exceptional service to our valued residents. We're on the lookout for a dynamic individual who not only thrives on meaningful interactions but also possesses an innate gift for salesmanship and an unwavering commitment to a high-quality customer experience. On a scale of 1 to 10, we strive for an 11!

What you'll be doing 

• Perform all sales and leasing activities to achieve community revenue and occupancy goals.
• Greet, interact with, and qualify prospective residents.
• Initiate the process to screen prospective residents and secure lease agreements.
• Conduct community tours, show apartment homes, and process applications.
• Follow up with future and new residents to ensure satisfaction in finalizing leasing decisions.
• Respond quickly and courteously to resident concerns and questions, including partnering with the appropriate office or maintenance team members to resolve their concerns. 
• Communicate lease expirations and facilitate lease renewals.
• Ensure model units and amenities are physically appealing to prospects and current residents.
• Partner with the property manager and marketing team to support property marketing activities and resident events.
• Occasionally travel and assist other properties’ operations and leasing efforts, when needed, to support overall company goals. 
• Fulfill any other job-related duties assigned by management based on business needs. 

• 1+ years of experience in sales, hospitality, customer service, and/or leasing is required. Experience in multi-family property management is preferred.
• Knowledge of apartment management laws and regulations at the federal, state, and local level is preferred. 
• Excellent communication and interpersonal skills, with the ability to interact professionally over the phone, in written communication, and face to face.
• Demonstrated proficiency in computer and technology skills, including Microsoft Office, with the ability to quickly learn and adapt to new software systems and tools.

• Must possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service. 

• Strong attention to detail and a commitment to maintaining high standards operationally and professionally.  

• A high school diploma or equivalent (GED) is required. 

• Being bilingual in English and Spanish is an advantage. 

• Must hold and maintain a valid driver's license. 

• Must be able to work on-site and travel between properties. This position is not eligible for remote work. 

• The hourly compensation range for this position is $20 to $23 per hour (depending on experience). 
• In addition to the base pay, this role offers exciting opportunities for performance-driven bonuses. Join us on this exciting journey where your hard work and dedication are not only valued but also rewarded.  
• Exact compensation may vary based on skills, experience, and location. 

• Medical, dental, and vision insurance coverages. 
• Health savings account. 
• 401(k) with a 4% company match. 
• 30% Employee Rental Discount.
• Mileage Stipend or reimbursement for travelling positions.   
• Education Reimbursement program.
• Paid Time Off – Vacation, Sick, Paid Holidays, Birthday Holiday, Service Day, and Health & Wellness Day.
• Exciting growth and development opportunities. 

• Perform work in a professional office environment.
• Must be able to use standard office equipment such as computers, phones, photocopiers, and fax machines.
• Regularly required to sit, and to move about the various work environments to train, monitor and ensure compliance with all company requirements.
• Verbally communicate with employees, co-workers and customers in person and by phone.
• Travel to various worksites that may require overnight stays, flights, and/or prolonged travel in a vehicle.

The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  

EEO Statement 
11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.   

You must be able to pass a criminal background check and drug test. A positive result of Marijuana/THC does not disqualify candidates in states where it is legal.